Telentrix runs call center work for other businesses: customer support, sales calls, orders and appointment booking. You keep your customers and your brand. We pick up the phone, follow your script and report back.
Get a quotePick one service or several. Each one runs on your script, your hours and your rules.
Questions, order status, returns and complaints, answered the way your own staff would.
Calling back leads and customers who asked to hear from you, with every result written down.
Taking orders, reservations and payments by phone, entered straight into your system.
Booking, confirming and moving appointments for clinics, offices and service companies.
Nights, weekends and holidays covered, with urgent calls passed to you at once.
When your own team is full, extra calls roll over to us instead of going to voicemail.
Four steps from the first call to a working line.
We built our own system for the work.
Our caller system shows the caller's name and history before the agent answers, so customers do not repeat themselves.
Each call is logged with its reason and outcome, and you get the numbers every week.
You get a written quote for your call volume and hours before anything starts.
Caller details come from our own records and from licensed data suppliers. They are used only to serve the person on the line.
Tell us about your calls: how many a day, which hours, and what kind. We answer within one business day.
Telentrix LLC
30 N Gould St
Sheridan, WY 82801